Last updated: 08/05/2025

Thank you for purchasing our digital products. Please read this policy carefully before making a purchase.

DIGITAL PRODUCTS

All products sold on this website are digital products, including eBooks, guides, and downloadable content. Once a purchase is completed and the product has been delivered or made available for download, it is considered used.

Because digital products cannot be returned, we generally do not offer refunds once the product has been accessed or downloaded.

REFUND ELIGIBILITY

Refunds may only be granted under the following circumstances:

• You were charged more than once for the same product
• You did not receive access to the product after purchase
• There is a technical issue preventing access to the purchased content that cannot be resolved

If you believe you qualify for a refund, please contact us within 7 days of your purchase.

REFUND PROCESS

To request a refund, please contact us at:

Email: optiphysique@gmail.com

Include the following information in your request:

• Your full name
• The email used for the purchase
• Order number or proof of purchase
• Description of the issue

We will review your request and respond within 3–5 business days.

NON-REFUNDABLE ITEMS

The following items are non-refundable:

• Digital downloads once accessed or downloaded
• Products purchased during promotions or special offers
• Products that have already been substantially consumed or used

EXCHANGES

Because our products are digital, we do not offer exchanges. If you experience issues with a product, we will do our best to provide technical assistance.

CHARGEBACKS

Initiating a chargeback without first contacting our support team may result in the suspension of access to our products and services.

CONTACT

If you have any questions regarding this Refund and Returns Policy, please contact us at:

Email: optiphysique@gmail.com

We are committed to ensuring customer satisfaction and will do our best to resolve any issues quickly.